88fbg's Privacy Policy
Learn exactly how your personal information is collected, stored, and used — with complete transparency.
This Privacy Policy ("Policy") provides detailed guidelines on the collection, use, storage, and disclosure of information from users of the 88fbg platform. By using our services, you agree to the terms of this Policy. If you have any questions, please contact us at: [email protected].
Definitions & Introduction
The meanings of some key terms used in this Policy are as follows:
- "Platform" — refers to the 88fbg website and all associated services.
- "User" — any person who has created an account on the 88fbg platform or is using its services.
- "Personal Information" — any information that can directly or indirectly identify you.
- "Processing" — any operation involving the collection, storage, modification, use, or deletion of information.
- "Cookie" — small data files stored on your device while browsing a website.
88fbg is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. We believe you should have full control over your personal information.
Information We Collect
88fbg collects various types of information to provide its services. This information comes from two main sources — what you provide directly and what is collected automatically while you use the service.
2.1 Information You Provide Directly
Information you provide directly during account registration and while using the service:
- Full name and date of birth (for age verification — service is available to users aged 21+ only)
- Valid email address and mobile number
- National ID (NID) or passport details (for identity verification)
- Bank account or mobile financial service details (bKash, Nagad, Rocket, bank transfer)
- Residential address
- Messages sent to support via live chat or email
2.2 Automatically Collected Information
When you use the 88fbg platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type, version, and operating system
- Page visit times, session duration, and navigation patterns
- Gaming activity — bet amounts, win/loss records, and game history
- Transaction history — deposit and withdrawal records
- Data collected through cookies and similar tracking technologies
Purpose of Data Use
88fbg uses your information only for specific and lawful purposes. We never share your information with third parties without your consent or without a legitimate reason.
3.1 Service Operations
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and other promotional benefits
- Tracking VIP program progress
3.2 Security and Compliance
- Detecting and preventing fraudulent activity
- Ensuring age verification (users aged 21+ only)
- Complying with Anti-Money Laundering (AML) guidelines
- Upholding responsible gaming regulations
3.3 Improving User Experience
- Recommending games based on your preferences
- Improving platform performance and design
- Making customer support more effective
- Sending relevant promotional information (with your consent)
Data Storage and Security
88fbg uses industry-standard technology and methods to protect your personal information. Our security framework includes the following measures:
- SSL Encryption: Every transaction and data transfer is encrypted using SSL/TLS technology.
- Secure Servers: Your data is stored on secure servers and regular security audits are conducted.
- Access Control: Only authorized personnel can access your information.
- Two-Factor Authentication: An additional layer of security for account access.
- Regular Backups: Regular backups are taken to minimize the risk of data loss.
4.1 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, some information may be retained for a specific period to fulfill legal obligations — particularly financial transaction records and identity verification documents.
4.2 Payment Information Security
We handle your bKash, Nagad, Rocket, or bank account details with the utmost care. Only the minimum information required for payment processing is collected, and full card or account numbers are never stored.
Sharing Information with Third Parties
88fbg never sells or rents your personal information. However, limited information may be shared with third parties in certain specific circumstances necessary for the proper operation of the service.
5.1 Service Providers
We work with certain trusted third parties who help operate our services — such as payment processors, technology infrastructure providers, and customer service tools. These parties receive only the information necessary for their designated tasks and are required to comply with our privacy policy.
5.2 Legal Obligations
We may be required to provide information in response to a legal order from government authorities or a court. In such circumstances, only the information legally requested will be provided.
5.3 Game Providers
Minimum necessary session data may be sent to the servers of game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, or others in order to run their software. This information is used solely for the proper operation of gameplay.
5.4 What We Never Do
- Sell your information to third parties
- Share information with unauthorized companies for marketing purposes
- Share your gaming information on social media platforms
- Use information for profiling or targeted advertising without your consent
Cookie Policy
Cookies are small text files stored in your browser that help the website remember your preferences and improve the service. 88fbg uses the following types of cookies:
6.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used for maintaining login sessions, security verification, and transaction processing. Disabling these cookies may prevent the service from working properly.
6.2 Functionality Cookies
These save your language preferences, layout settings, and other customizations. They eliminate the need to reconfigure all settings each time you visit.
6.3 Analytical Cookies
These collect statistical data to understand how the platform is used. This data is completely anonymous and is used only to improve the quality of the service.
6.4 Cookie Control
You can control or delete cookies from your browser settings. However, disabling certain essential cookies may cause some parts of the service to not work properly.
Your Rights
Every user of 88fbg has the following rights regarding their own personal information. To exercise these rights, contact us at [email protected].
- Right of Access: You have the right to receive a copy of the information we hold about you.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted, although some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be limited.
- Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.
- Right to Lodge a Complaint: If you have any concerns about how your information is handled, you have the right to file a complaint with the relevant authority.
After receiving a request to exercise a right, we generally respond within 30 business days. For complex requests, this timeframe may be extended, but you will be informed of that.
Protection of Minors
88fbg provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
Age verification is a mandatory step during account registration. If we believe a user is a minor, we will immediately suspend that account and delete any collected information.
If you become aware that a minor has opened an account on 88fbg, please contact us at: [email protected].
Policy Changes
88fbg may update this Privacy Policy from time to time. Depending on the extent of the changes, we will notify you in different ways:
- For significant changes, a notification will be sent to your registered email address.
- For minor changes, the "Last Updated" date at the top of the page will be revised.
- Continued use of the service after any changes will be considered as your agreement to the updated policy.
You are advised to visit this page regularly to stay informed about the latest policy. Previous versions are retained and will be provided upon request.
International Data Transfers
88fbg is an international platform and in some circumstances your information may be stored on servers outside Bangladesh — particularly when working with our game software providers such as Pragmatic Play, JILI, and Spribe.
We ensure that appropriate safeguards are maintained for any international data transfer. The receiving party is required to meet our privacy standards.
Contact Us
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. The 88fbg support team provides assistance around the clock (24/7), in both Bengali and English.
Email Support:
[email protected]
Live Chat:
Get instant assistance through the live chat feature on the website — 24 hours a day, 7 days a week.
Response Time:
Privacy-related requests are generally processed within 30 business days.
To learn more about our Privacy Policy or to manage your account, visit the 88fbg Login page. For information on responsible gaming, see our Responsible Gaming page.